ProCap Newsletter No. 59

Dear Clients,

One detail that appears repeatedly in a large number of online investment fraud cases is the involvement of multiple different individuals throughout the communication with injured parties.

In many situations, communication initially begins with a single person presenting themselves as a broker, financial advisor, or account manager. However, as the process continues, additional individuals often become involved, each allegedly responsible for a different part of the procedure.

In practice, injured parties are frequently contacted by persons presenting themselves as:

• senior analysts,
• financial managers,
• compliance officers,
• withdrawal departments,
• technical support,
• blockchain specialists,
• or representatives responsible for “verification” and “security procedures.”

At first glance, this structure often creates the impression that the platform operates as a legitimate and organized financial company with multiple departments and professional staff.

However, in many cases, the appearance of a large organizational structure may simply be part of the mechanism used to strengthen credibility and maintain the injured party’s trust.

It is also important to understand that the involvement of multiple individuals often creates the impression that the process is “real,” since different people appear to independently confirm the same information, alleged profits, account balances, or explanations regarding delays and additional payments.

In practice, communication frequently becomes more intensive precisely when problems with withdrawals begin.

At that stage, injured parties are often transferred from one “department” to another, while different individuals provide explanations regarding taxes, compliance checks, wallet verification procedures, activation fees, or other alleged obstacles preventing the release of funds.

In some cases, injured parties later realize that although they believed they were communicating with an entire financial team, the communication itself may have been highly coordinated and structured primarily to maintain confidence and prolong the process for as long as possible.

Another important factor is that communication through applications such as WhatsApp or Telegram allows individuals to easily change phone numbers, identities, and profiles while still maintaining the appearance of continuity and professionalism.

Based on previous experience, the repeated appearance of similar communication structures across different cases often indicates that these are not isolated incidents, but rather organized systems operating according to very similar patterns.

As online fraud schemes continue becoming increasingly sophisticated, the structure of communication itself often becomes an important part of understanding how trust was built and maintained throughout the process.

As always, we will continue to monitor all relevant developments and keep you informed in a timely manner.

Kind regards,
Attorney Zoran Miljaković