Grand Pacific Trade Call Center Scam Newsletter No. 54

Dear Clients,

As we previously informed you, the case has been returned for further investigation, and the competent authorities are still collecting and reviewing evidence to identify all responsible parties. Currently, there are no new official statements.

According to available information, the Belgrade call centers operated through a complex hierarchical structure: foreign managers oversaw the network, while local managers handled daily operations and directly contacted the victims. Platforms offering fraudulent financial investments – including cryptocurrency and forex trading – deceived a large number of people, causing multi-million euro losses.

Several suspects have been identified in Serbia, while the investigation is also ongoing abroad. Key organizers are currently beyond the reach of authorities, but part of their assets in Serbia has been blocked. The investigation is of an international character, and authorities continue to gather evidence to further the process and potentially file charges against the responsible individuals.

It is important to note that such scams operate through a multi-layered and sophisticated combination of techniques. Scammers often create fake accounts and cloned websites that appear identical to legitimate platforms, including the same logos, fake reviews, and “displayed” trading histories. Through targeted ads on social media and search engines, victims are presented with personalized opportunities for quick profits. After initial contact, calls and conversations with “brokers” are established, who use psychological pressure and false indicators of account growth to encourage further deposits. When a user tries to withdraw funds, access is blocked or additional payments are requested under the pretext of “taxes,” “fees,” or verification — a common tactic to extract more money and time.

On a financial level, scammers often use exchanges, offshore companies, and chains of fake transactions to “launder” money and complicate tracking of the funds. This makes it difficult for authorities and banks to quickly identify where the money went and who the ultimate beneficiary is.

The consequences for victims are multiple: immediate financial losses ranging from hundreds to several hundred thousand euros, long-term psychological stress, damaged trust, and often a complex and costly legal recovery process. Due to the transnational nature of these schemes, the process of identifying responsible parties and recovering funds requires coordination between multiple countries, which significantly extends resolution time.

Your attention and organization of documents remain crucial for future legal steps. Keeping all relevant contracts, payment confirmations, account statements, and communications with the platform may be essential in the next stages.

Kind regards,
Attorney Zoran Miljaković